The Relationship between Employee Risk Communication and Non-Adaptive Evacuation Behavior in Chinese Hazardous Chemical Companies: The Mediating Role of Emotional Exhaustion and Risk Perception

Non-adaptive evacuation behavior refers to a safety risk that cannot be disregarded throughout the evacuation process. In order to lower the risky behavior of evacuation, enhancing people’s psychological states and behaviors plays a significant role. This study developed a conceptual model connecting risk communication and non-adaptive evacuation behavior by analyzing the interaction between risk communication, risk perception, emotional exhaustion, and non-adaptive evacuation behavior. The structural equation model was adopted to analyze the 557 questionnaires collected, by which the findings demonstrated that risk communication has a negative impact on non-adaptive evacuation behavior, which is also indirectly affected by risk perception and emotional exhaustion. With the aim to prevent non-adaptive evacuation behavior during the evacuation process, enterprises and organizations can adjust the behavior level, psychological state, and physiological condition of individuals from the perspectives of risk communication, risk perception, and emotional exhaustion.