清晰
知识管理
过程(计算)
计算机科学
组织结构
信息系统
信息技术
信息结构
信息处理
业务
过程管理
管理
工程类
心理学
经济
哲学
神经科学
电气工程
化学
操作系统
生物化学
语言学
作者
Richard L. Daft,Robert H. Lengel
出处
期刊:Management Science
[Institute for Operations Research and the Management Sciences]
日期:1986-05-01
卷期号:32 (5): 554-571
被引量:8724
标识
DOI:10.1287/mnsc.32.5.554
摘要
This paper answers the question, “Why do organizations process information?” Uncertainty and equivocality are defined as two forces that influence information processing in organizations. Organization structure and internal systems determine both the amount and richness of information provided to managers. Models are proposed that show how organizations can be designed to meet the information needs of technology, interdepartmental relations, and the environment. One implication for managers is that a major problem is lack of clarity, not lack of data. The models indicate how organizations can be designed to provide information mechanisms to both reduce uncertainty and resolve equivocality.
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