医学
围手术期
团队合作
心理干预
应对(心理学)
患者满意度
医疗保健
护理部
家庭医学
临床心理学
麻醉
政治学
经济增长
经济
法学
作者
Beverly A. Mendoza,Michelle A. Fortier,Lily N. Trinh,Lauren N. Schmid,Zeev N. Kain
摘要
Understanding the different modifiable and non-modifiable factors and their positive or negative influence on parental and child satisfaction is essential to providing high-quality perioperative care. The purpose of this review is to focus on the perioperative environment and to report the various modifiable and non-modifiable factors that are associated with satisfaction. We found that factors such as quality of clinician-patient communication, clinician attitudes, teamwork, shared decision-making, and improved perioperative information were associated with increased parent and child satisfaction. Interventions such as preparation programs integrating role-play, teaching of coping skills, and family-centered programs were highly rated by parents and children. Healthcare providers and institutions should consider the above variables when treating children and their parents in the perioperative setting.
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