Product Recall Research: Dimensions, Methods, and Regulator Implications

AboutSectionsView PDF ToolsAdd to favoritesDownload CitationsTrack CitationsPermissionsReprints ShareShare onFacebookTwitterLinked InEmail Go to Section HomeINFORMS TutORials in Operations ResearchTutorials in Operations Research: Emerging and Impactful Topics in Operations Product Recall Research: Dimensions, Methods, and Regulator ImplicationsGeorge P. Ball, Kaitlin D. Wowak, Ujjal K. MukherjeeGeorge P. Ball, Kaitlin D. Wowak, Ujjal K. MukherjeePublished Online:14 Oct 2022https://doi.org/10.1287/educ.2022.0240AbstractProduct recalls create complications for manufacturers, inconveniences for regulators, and losses for investors, all while indicating potentially serious health hazards to customers. From a scholarly perspective, recalls are a unique and complex phenomenon that enables novel research explorations and contributions. In this tutorial, we evaluate the recall research domain across three dimensions—causes, decision making, and effects—and also across three methods—empirical data, analytical modeling, and behavioral experiments. We provide a particular focus on recall decision making, as this often-voluntary decision on the part of the manufacturer is fraught with intriguing behavioral biases that can stimulate further research. We conclude by detailing what we perceive to be the key research implications for the three primary U.S. product recall regulators, which includes pulling back the curtain on our research partnership with one of these regulators, the U.S. Food and Drug Administration. Video of this TutORial from the 2022 INFORMS Annual Meeting in Indianapolis, Indiana, October 17, 2022, is available at https://youtu.be/6F3tts_Y778. Your Access Options Login Options INFORMS Member Login Nonmember Login Purchase Options Save for later Item saved, go to cart Tutorials in OR, TutorialsNew $20.00 Add to cart Tutorials in OR, TutorialsNew Checkout Other Options Token Access Insert token number Claim access using a token Restore guest access Applies for purchases made as a guest Previous Back to Top Next FiguresReferencesRelatedInformation Tutorials in Operations Research: Emerging and Impactful Topics in OperationsOctober 2022 Article Information Metrics Information Published Online:October 14, 2022 Copyright © 2022, INFORMSCite asGeorge P. Ball, Kaitlin D. Wowak, Ujjal K. Mukherjee (2022) Product Recall Research: Dimensions, Methods, and Regulator Implications. INFORMS TutORials in Operations Research null(null):116-132. https://doi.org/10.1287/educ.2022.0240 Keywordsproduct recallsproduct qualityregulatory policyPDF download