Application of “Internet +” pharmaceutical consultation services in psychiatric hospital during the epidemic

This study explored the application value of “Internet +” pharmacy service on psychiatric hospital during the COVID-19 epidemic. During the epidemic, as of December 31, 2020, the number of online pharmacist consultations increased to 149 cases (82.78 %). At the same time, patients had various types of consultation questions, mainly involving adverse drug reactions, drug selection, usage and dosage, persistence of long-term medication, drug distribution, etc. Due to the particularity of psychiatric hospital, pharmaceutical consultation services mainly focus on nervous system drugs. The results indicated that the demand for “Internet +” pharmaceutical consultation services has increased significantly during the COVID-19 epidemic.