情绪衰竭
人格解体
倦怠
心理学
资源节约理论
职业紧张
应对(心理学)
应对行为
工作满意度
组织行为学
荟萃分析
资源(消歧)
资源依赖理论
社会心理学
工作表现
心理信息
临床心理学
应用心理学
管理
计算机科学
经济
计算机网络
作者
Raymond T. Lee,Blake E. Ashforth
标识
DOI:10.1037/0021-9010.81.2.123
摘要
This meta-analysis examined how demand and resource correlates and behavioral and attitudinal correlates were related to each of the 3 dimensions of job burnout. Both the demand and resource correlates were more strongly related to emotional exhaustion than to either depersonalization or personal accomplishment. Consistent with the conservation of resources theory of stress, emotional exhaustion was more strongly related to the demand correlates than to the resource correlates, suggesting that workers might have been sensitive to the possibility of resource loss. The 3 burnout dimensions were differentially related to turnover intentions, organizational commitment, and control coping. Implications for research and the amelioration of burnout are discussed.
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