公共服务动机
亲社会行为
工作保障
工作满意度
公共服务
工作态度
公共部门
社会心理学
心理学
公共关系
工作表现
政治学
工作(物理)
机械工程
法学
工程类
作者
Assel Mussagulova,Zeger van der Wal,Chung‐An Chen
出处
期刊:Public Administration and Development
日期:2019-08-01
卷期号:39 (3): 121-132
被引量:28
摘要
Summary Most Western studies into motivation suggest that public servants are prosocial. Moreover, scholars suggest that a desire for external rewards, like pay and job security, may crowd out prosocial proclivity. However, recent studies from non‐Western contexts provide mixed results about the actual drivers of public servants' motivation to seek and retain public sector employment and perform their duties. To advance the development of theory regarding motivational dynamics of public servants in developing countries, we examine how pursuing external rewards impacts public service motivation, job satisfaction, and turnover intention among public servants in Kazakhstan ( n = 627), a developing former Soviet republic that has been subjected to various waves of personnel reform. Our quantitative and qualitative data show that a desire for job security relates positively to public service motivation and job satisfaction, whereas a desire for monetary rewards correlates negatively with public service motivation and positively with turnover intention. We conclude with the implications for theory and practice.
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