Social exclusion and conflict in a rural tourism community: A case study from Likeng Village, China

Social exclusion is a dynamic process in which an individual or a group becomes isolated from an organization or community and deprived of their due rights and entitlements. This study analyzed a case of social exclusion and tourism conflict in Likeng village, Wuyuan, a rural Chinese community that is economically reliant on the tourism industry. Thematic analysis of interviews with 15 Likeng villagers across two time periods (2010 and 2016) revealed that residents experienced various dimensions of social exclusion. A lack of opportunities for effective participation in economic opportunities, political decisions, and community relationships related to the development of tourism in the community were key features of social exclusion, eventually leading to conflict. Linkages between local problems, policies, and community life should be established and opportunities for meaningful resident input in tourism development decision making should be utilized in order to decrease social exclusion and conflict.