Integrated Health Information Technology and the Quality of Patient Care: A Natural Experiment

Alain Pinsonneault, Shamel Addas, Christina Qian, Vijay Dakshinamoorthy & Robyn TamblynAlain Pinsonneault (; corresponding author) is James McGill Professor and the Imasco Chair of Information Systems in the Desautels Faculty of Management at McGill University. He has been appointed to the Order of Québec and is Fellow of the Royal Society of Canada and the Association for Information Systems. His research interests include the organizational and individual impacts of information technology (IT), user adaptation, social networks, business model in the digital economy, e-health, e-integration, strategic alignment of IT, and the business value of IT. His research has appeared in numerous journals, including Management Science, Information Systems Research, Journal of Management Information Systems, MIS Quarterly, and Organization Science. He has served on the editorial boards of the four latter journals.Shamel Addas () is an assistant professor of information systems (IS) at the Smith School of Business, Queen's University, Canada. Prior to that, he was an assistant professor at IESEG School of Management in France. He holds a Ph.D. in management from McGill University. His research centers on the intended and unintended impact of IS on organizational work, including communication technology interruptions, the dark side of IS, and health IT. His work has been published or is forthcoming in leading journals, such as MIS Quarterly, Information Systems Journal, Knowledge Management Research & Practice, and others.Christina Qian () is a research assistant at McGill University's Clinical and Health Informatics Research Laboratory. She received her master's degree in epidemiology with a focus on pharmacoepidemiology from McGill University.Vijay Dakshinamoorthy () is a data scientist in Technology Strategy with TELUS Communications. He holds an MSE in computer engineering and an MA in business administration from the University of Michigan. His research interests include organizational and healthcare impacts of IT, complex systems, data science, machine learning, and artificial intelligence. He has authored or coauthored research that has been presented at numerous conferences.Robyn Tamblyn () is a professor of medicine, a James McGill Chair, and a medical scientist at McGill University. She is scientific director of the McGill Clinical and Health Informatics Research Group and scientific director of the CIHR Institute of Health Services and Policy Research. Her work has been published in the Journal of the American Medical Association, Annals of Internal Medicine, British Medical Journal, Medical Care, and others. She received the CHSRF KT award for research in improving medication use, the ACFAS Bombardier award for innovation in the development of a drug management system, and the John P. Hubbard Award for outstanding achievement in the assessment of professional competency in healthcare and medical education. She has been appointed to the Order of Canada and she received the annual Outstanding Achievement Award from the Medical Council of Canada.