联盟
声誉
质量(理念)
模棱两可
心理学
控制(管理)
营销
社会心理学
广告
应用心理学
业务
计算机科学
政治学
人工智能
法学
哲学
物理
认识论
天文
程序设计语言
作者
Jerry W. Kim,Brayden G King
出处
期刊:Management Science
[Institute for Operations Research and the Management Sciences]
日期:2014-05-05
卷期号:60 (11): 2619-2644
被引量:148
标识
DOI:10.1287/mnsc.2014.1967
摘要
This paper tests the assumption that evaluators are biased to positively evaluate high-status individuals, irrespective of quality. Using unique data from Major League Baseball umpires' evaluation of pitch quality, which allow us to observe the difference in a pitch's objective quality and in its perceived quality as judged by the umpire, we show that umpires are more likely to overrecognize quality by expanding the strike zone, and less likely to underrecognize quality by missing pitches in the strike zone for high-status pitchers. Ambiguity and the pitcher's reputation as a “control pitcher” moderate the effect of status on umpire judgment. Furthermore, we show that umpire errors resulting from status bias lead to actual performance differences for the pitcher and team. Data, as supplemental material, are available at http://dx.doi.org/10.1287/mnsc.2014.1967 . This paper was accepted by Jesper Sørensen, organizations.
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