意义(存在)
知识管理
工程类
计算机科学
心理学
心理治疗师
作者
EunJeong Cheon,Eike Schneiders,Mikael B. Skov
出处
期刊:Proceedings of the ACM on human-computer interaction
[Association for Computing Machinery]
日期:2022-11-07
卷期号:6 (CSCW2): 1-34
被引量:7
摘要
We investigate how collaboration is understood and configured in industrial workplaces with collaborative robots (cobots). Through a qualitative analysis of 115 case studies of companies using cobots and 14 semi-structured interviews with cobot manufacturers and users, we examine the usages of cobots in the manufacturing industry over the entire temporal spectrum from pre-introduction to completed implementation. By synthesizing diverse stakeholders' perspectives, we present a set of main findings; key roles of a few supportive production workers during the adoption of cobots; a fragmentation of work tasks and the resulting loss of job identity among workers; the disunified meaning of "collaboration" which is under constant development; and the collaborative space and the working rhythms between production workers and cobots. By reconsidering what collaboration means in the workplace with cobots, we propose the concept of bounded collaboration, which means that the anticipated collaboration is manifested in a partial and limited manner within a collaborative technology. Finally, we provide practical suggestions for examining and supporting organizations and users in their adoption of cobots.
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