GRANDPARENT CAREGIVERS’ QUALITY OF LIFE AND ITS RELATIONSHIP WITH SPIRITUAL SUPPORT

In the area of healthcare intervention, an interactive webbased program gains popularity with the development of computer technology.The purpose of this study is to develop a web-based program to support family caregivers who are taking care of patients with dementia and to test its usability.This web-based program included interactive contents as animation formats.The program consisted of 4 modules including understanding dementia, understanding family caregiving, reducing caregiving stress, and networking social support.Family caregivers were recruited for a pilot evaluation.Usability test was comprised of learnability, efficiency, satisfaction and errors.Learnability was tested to see the easiness of the web program for new users.Efficiency was tested to see how quickly users could complete tasks on the site.Satisfaction was tested to see whether users enjoyed the design of the website and errors was tested to identify the number of errors users make.After receiving the results of the website usability tests, the researcher analyzed the common issues that testers had in using the website and the amount of time the family caregivers to complete various tasks on the web.The narrative feedback from family caregivers were analyzed.The results in the pilot test suggested that the animation's speed and texts' difficulty level need to be adjusted to increase learnability and to reduce error rate to facilitate effective online support for family caregivers.