独创性
知识管理
社会学
主题分析
概念框架
多元文化主义
实证研究
心理学
计算机科学
定性研究
社会科学
教育学
认识论
哲学
作者
Rachel Xenia Chang,Marly Monteiro de Carvalho,Roberto Sbragia
出处
期刊:International Journal of Managing Projects in Business
[Emerald (MCB UP)]
日期:2022-12-05
卷期号:16 (2): 325-354
被引量:3
标识
DOI:10.1108/ijmpb-09-2021-0252
摘要
Purpose Performance in virtual teams, which faces cultural and demographic differences, is a relevant phenomenon that has been widely investigated in recent decades, but with opportunities in exploring other levels of analysis as individual and project. This current research aims to understand how multicultural virtual teams affect individual, team and project performance. Design/methodology/approach The authors conducted a systematic literature review (SLR) and bibliometric analysis to capture 273 papers from the Web of Science (WoS) database using a snowball approach. In a second approach, the authors selected 130 papers to conduct a content analysis. Findings The authors presented a longitudinal overview regarding the adoption of virtual teams in project management (PM) literature. A conceptual framework was proposed to explore the relationship between multicultural virtual teams and performance with three levels of analysis: individual, teams and project. The authors contributed with research hypotheses to be explored in future empirical studies not only at the team perspective but also at the project and individual levels. The thematic analysis suggested that the literature focus has shifted from hard to soft aspects faced by virtual teams. Social identity/categorization theory was the most prominent theory in this body, but it is not fully explored in PM literature. Other opportunities of future studies are to understand the impact of cultural diversity, the sense of belongingness, the project life cycle and the development of a knowledge management program. Originality/value The authors developed a 3-level conceptual framework for future empirical studies and demonstrated that cultural differences are mainly approached at the national level in the literature, bringing suggestions for future empirical research.
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