THE INTERNET, MOBILE PHONES AND BLOGGING

This research examines adaptations within traditional journalistic practice that are a result of the varied use of new media among both journalists and the public. Observations in newsrooms and 40 interviews with journalists from eight major news organisations in the United Kingdom and Canada highlight three significant changes: (1) shifts in traditional news flow cycles; (2) heightened accountability; and (3) evolving news values. Rising public documentation via mobile phones inserts a new element into traditional news flow cycles while material from bloggers acting as “citizen journalists” occasionally aids reporting of contested topics or regions fraught with accessibility issues. Elevated public scrutiny also obliges news organisations to contend with increasingly effective flak-producers. Some journalists have modified their daily routines to reflect the opportunities enabled by new media but altered organisational notions of immediacy significantly constrain time spent gathering the news, particularly within 24-hour programmes. Largely as a means of securing audiences, organisations are turning to their websites to offer interactivity and transparency.