Introduction: Collecting and transcribing casual conversation 1. Making meanings in everyday talk 2. Relevant approaches to analysing casual conversation 3. The grammar of casual conversation: enacting role relations 4. The semantics of casual conversation: encoding attitude and humour in casual conversation 5. The discourse structure of casual conversation: negotiating support and confrontation 6. Genre in casual conversation: telling stories 7. Gossip: establishing and maintaining group membership 8. Conclusion