Large Language Models Trained on Equipment Maintenance Text

Abstract Work orders, equipment information, technical records and best practices documents contain within them a wealth of insights related to Equipment Maintenance which can be unlocked with Natural Language Processing tasks like classification, clustering, named entity recognition or part of speech tagging. But obtaining large enough labelled data sets in Equipment Maintenance domain manually is prohibitive and very expensive. This lack of labeled Equipment Maintenance data can be overcome with Large Language Models (LLMs) such as GPT-3, BERT that are pretrained transformer networks, considered state-of-the-art when it comes to Natural Language Processing (NLP) tasks. However, the vocabulary understood by these LLMs are mostly from English Language and need to be fine-tuned to understand industry and organization specific vocabulary and acronyms. This paper explores the potential of a domain specific LLM model for oil and gas industries. Data that are of good quality and that provide a comprehensive overview of industry are collected. This corpus of text contains documents like work orders, equipment data and technical documents. A custom tokenizer is trained on this data to identify domain specific terminology. A comparative study is done with other off-the-shelf tokenizers: BERT and RoBERTa, to compare the effectiveness of the tokenization. With millions of work orders and equipment documents, training pipelines had to parallelized so that training can occur on multiple GPUs. A comprehensive study of multiple training methods is done in this paper. Model and tokenizer developed were packaged and archived to be consumed in machine learning pipelines to specific use-cases across the organization. For an organization adopting digital transformation, the availability of an organization specific LLM is an enabler to extract insights from millions of documents containing free text. The applicability of such models spans across multiple disciplines like Maintenance, Reliability, Safety etc. and streamlines the development of highly accurate and robust text analytics.