即时消息
和蔼可亲
尽责
外向与内向
神经质
人格
心理学
五大性格特征
结构方程建模
社会心理学
社交网络(社会语言学)
人气
社会影响力
情感(语言学)
计算机科学
社会化媒体
万维网
沟通
机器学习
作者
I‐Cheng Chang,Jiun-Yu You,David C. Yen
标识
DOI:10.1016/j.ijadr.2024.04.001
摘要
Nowadays, instant messaging (IM) software is one of the most popular communication tools. Understanding the complex relationships between individual characteristics and social factors is crucial for enhancing the stickiness of IM groups. This study explores the influence of congenital and acquired factors on the stickiness of IM group users. In fact, this research studied the influence of five-factor model, social network, and social influence on stickiness of IM group users. Structural equation modeling was employed to examine the research hypotheses. The research findings revealed that four key personality traits (such as Extraversion, Neuroticism, Agreeableness, and Conscientiousness) may influence the participation in the IM groups. In terms of social networks, emotional support networks have created an influence on the participation in instant messaging groups. As for the social influence, subjective norms and critical mass may affect the participation in IM groups. The obtained results may provide practical insights for the design and improvement of instant messaging software/applications. Moreover, the government can use the relevant findings to formulate policies and develop feasible administrative objectives.
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