The nexus between green HRM and environmental performance for sustainable business excellence: the role of employees’ environmental passion and pro-environmental behavior

Leveraging intellectual capital as a component of an extant sustainable business excellence model and using the theoretical lens of Ability-Motivation-Opportunity (AMO) theory, this paper investigates the impact of Green Human Resource Management (GHRM) practices on the hotel environmental performance by indirect effects of employees' environmental passion and employees' pro-environmental behavior. We utilized multi-time survey data collected from employees working in the hotel industry to test hypothesized relationships. Data have been analyzed through Partial Least Square Structural Equation Modelling (PLS-SEM). The findings reveal that green human resource management practices positively influence hotel environmental performance via single mediation of environmental passion and pro-environmental behavior and serial mediation of environmental passion and pro-environmental behavior. Furthermore, the moderating effects of environmental passion were also statistically significant. Our research contributed to offering implications for both scholars and practitioners generally in the tourism and hospitality sector and particularly in hotels on the need to implement effective HR systems integrated with the environmental goals of the organization to provoke a sense of environmental responsibility and nurture green values to achieve environmental objectives.