数字化
现象
商业模式
新业务开发
业务
业务分析
业务转型
以工件为中心的业务流程模型
业务流程
电子商务
过程管理
知识管理
业务关系管理
计算机科学
业务流程建模
营销
电信
量子力学
物理
在制品
作者
Thomas Ritter,Carsten Lund Pedersen
标识
DOI:10.1016/j.indmarman.2019.11.019
摘要
While the use of data in business-to-business marketing is not a new phenomenon, the digitization and digitalization of business-to-business firms' business models have recently attracted a great deal of attention. With the aim of creating an overview and consolidating this stream of research, the present paper offers a brief historical overview of research on digitization and digitalization in business-to-business markets – concluding that this discussion has a long tradition and, thus, is not a new phenomenon. We develop a definition of digitization capability as a basis for discussing how a firm's digitization capability interacts with its business model to allow for data-enabled growth, i.e. its digitalization, and we highlight promising avenues for future research.
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