Linking abusive supervision to service sabotage through work alienation in nurses: A cross‐sectional study

异化 比例(比率) 滥用监督 心理学 横断面研究 护理部 工作(物理) 服务(商务) 医学 社会心理学 业务 政治学 病理 量子力学 法学 工程类 物理 机械工程 营销
作者
Heba Emad El‐Gazar,Mohamed Ali Zoromba,Abeer Zakaria,Sherehan Farouk Ibrahim,Mayada Hassan Saad Elzohairy
出处
期刊:Journal of Advanced Nursing [Wiley]
被引量:1
标识
DOI:10.1111/jan.15861
摘要

Abstract Background Abusive supervision has detrimental effects on nurses, but the mechanisms connecting abusive supervision to negative outcomes for nurses have not been well‐established in the nursing literature. Aim This study aimed to investigate whether work alienation mediates the relationship between abusive supervision and nurses' service sabotage. Methods This descriptive cross‐sectional study was conducted from November to December 2021 with 204 nurses working at a teaching hospital in Damanhour, Egypt. Data were collected using a demographic information form, the Abusive Supervision Scale, the Work Alienation Scale and the Service Sabotage Scale. Study hypotheses were evaluated using structural equation modelling. Results Our findings revealed a significant association between abusive supervision, work alienation, and service sabotage among nurses. Abusive supervision was found to be linked to nurses' service sabotage through work alienation. Conclusion Our study suggests that nurses who are subject to abusive supervision are more likely to feel alienated, which increases the probability of them engaging in behaviours that have a negative impact on the quality of care they provide. Patient or Public Contribution No patient or public contribution.
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