Person-Job Cognitive Style Fit for Software Developers: The Effect on Strain and Performance

计算机科学 软件开发 认知风格 软件 认知 知识管理 人机交互 心理学 认知心理学 应用心理学 程序设计语言 神经科学
作者
Michael A. Chilton,Bill C. Hardgrave,Deborah J. Armstrong
出处
期刊:Journal of Management Information Systems [Informa]
卷期号:22 (2): 193-226 被引量:130
标识
DOI:10.1080/07421222.2005.11045849
摘要

Abstract Software developers face a constant barrage of innovations designed to improve the development environment. Yet stress/strain among software developers has been steadily increasing and is at an all-time high, while their productivity is often questioned. Why, if these innovations are meant to improve the environment, are developers more stressed and less productive than they should be? Using a combination of cognitive style and person-environment fit theories as the theoretical lens, this study examines one potential source of stress/strain and productivity impediment among software developers. Specifically, this paper examines the fit between the preferred cognitive style of a software developer and his or her perception of the cognitive style required by the job environment, and the effect of that fit on stress/strain and performance. Data collected from a field study of 123 (object-oriented) software developers suggest that performance decreases and stress increases as this gap between cognitive styles becomes wider. Using surface response methodology, the precise fit relationship is modeled. The interaction of the developer and the environment provides explanatory power above and beyond either of the factors separately, suggesting that studies examining strain and performance of developers should explicitly consider and measure the cognitive style fit between the software developer and the software development environment. In practice, managers can use the results to help recognize misfit, its consequences, and the appropriate interventions (such as training or person/task matching). Keywords: adaption–innovation theoryperson–job fitsoftware developerssoftware developmentstrain

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