Development of the Clients’ Perceptions of Providers’ Cultural Competency Instrument

Introduction: This study developed and validated the Clients’ Perceptions of Providers’ Cultural Competency instrument. Method: A sequential exploratory mixed design identified three constructs derived from the studies of Leininger and others. Constructs were compared with publications on cultural competency. A panel of experts reviewed for content validity. Results: Three hundred and nine mostly Asians and Native Hawaiians completed the questionnaire. Twenty-two items with item-to-total correlation coefficients >.2 were retained. Overall instrument Cronbach’s alpha was .89. Construct validity demonstrated the three constructs accounted for 49.6% of variance supported by distinct items with Cronbach’s alphas of .82, .83, and .76, respectively. Preliminary criterion validity revealed no statistically significant differences in scores based on the location of services received or race/ethnicity. Discussion: The Clients’ Perceptions of Providers’ Cultural Competency instrument is congruent with nursing principles of equity and justice by measuring provider cultural competency from a client’s perspective. Active client engagement in care contributes to transcultural nursing’s goals to improve health equity.