Virtual clinics in gynaecology – Can we shorten the wait? A randomised controlled trial implementing a novel care pathway for postmenopausal bleeding

Background Postmenopausal bleeding (PMB), a common symptom of endometrial cancer, necessitates prompt clinical and sonographic assessment, often followed by hysteroscopy. Unfortunately, due to traditional gynaecology outpatient clinic paradigms, unnecessary patient–clinician encounters are common and may lead to delays in diagnosis. Aim The aim was to assess a novel clinic model for the management of women with PMB based on virtual assessment and routine use of the outpatient hysteroscopy clinic. Methods An unblinded pragmatic randomised controlled trial was performed, comparing a ‘virtual clinic’ to routine outpatient clinical care. The primary outcome for assessment was time, measured as the interval (days) between referral triage and discharge for definitive management or to the general practitioner. Demographical and clinical data were collected. After discharge from the system, patients completed a satisfaction and feedback questionnaire. Log‐rank tests were used to compare the equality of time‐to‐event functions across randomised groups. Results There were 96 participants, 46 in the intervention arm and 50 controls. The total time spent in the gynaecology system differed between groups (Χ 2 (1) = 6.94, P = 0.008), with a median total time of 55 days (95% confidence interval (CI): 37–66 days) for the intervention group compared to a median of 84 days (95% CI: 54–101 days) for the control group. The number of in‐person gynaecology encounters differed between those randomised to intervention ( P < 0.001). Overall, 96% of respondents indicated a positive score for overall satisfaction. Conclusions The proposed clinic model resulted in a significant reduction in the time between referral and discharge, without compromising patient satisfaction.