Defining and Conceptualizing Technology-Facilitated Abuse (“Tech Abuse”): Findings of a Global Delphi Study

毒物控制 自杀预防 人为因素与人体工程学 德尔菲法 伤害预防 职业安全与健康 心理学 医疗急救 医学 计算机科学 病理 人工智能
作者
Nikolaos Koukopoulos,Madeleine Janickyj,Leonie Maria Tanczer
出处
期刊:Journal of Interpersonal Violence [SAGE Publishing]
标识
DOI:10.1177/08862605241310465
摘要

Technology-facilitated abuse (TFA) describes the misuse or repurposing of digital systems to harass, coerce, or abuse. It is a global problem involving both existing and emerging technologies. Despite significant work across research, policy, and practice to understand the issue, the field operates within linguistic, conceptual, and disciplinary silos, inhibiting collaboration. To address this, the present study used the Delphi technique to reach a consensus on TFA conceptualization, definition, terminology, and measurement among subject experts. Following a literature review, a global, cross-disciplinary sample of academics, practitioners, and policymakers (n = 316) reflected on TFA across three survey rounds. The results showed both aligned and opposing perspectives. "Technology" and "facilitated" were the most preferable terms. Still, there was uncertainty regarding the need for additional terminologies to denote the scope of abuse, such as gendered descriptors. Participants had little familiarity with existing TFA measurement tools, with two-thirds unaware of any. Most experts agreed on conceptualizing TFA based on the perpetrator's behavior, the victim's harm and impact, and consent. They also supported an expansive TFA definition, beyond intimate relationships, that can involve groups and communities as perpetrators or targets. However, they were more reluctant to perceive TFA as a distinct abuse form, or one guided by social norms, legal thresholds, or involving child perpetrators. The findings are discussed in the context of the current TFA landscape, along with study limitations and steps to achieve a more unified TFA understanding.

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