Content validation of value-adding indicators for corporate real estate management: insights from a developing country

Purpose The purpose of this study is to test the content validity of value-adding indicators derived from a comprehensive review of literature and expert interviews within the context of the nascent corporate real estate management (CREM) practices in Ghana. Design/methodology/approach A questionnaire survey was conducted on a panel of experts to assess the content relevance and clarity of the value-adding indicators. The individual content validity (I-CVI) index as well as the average scale content validity index (S-CVI) were computed. Preliminary interviews were analyzed using summative content analysis. Findings The I-CVI for relevance and clarity ranged from 0.33 to 1.00, whereas the average S-CVI was > 0.80. Critical analysis of the results by corrections, eliminations due to lower I-CVI scores and suggestions from the experts resulted in a final list of 50 indicators grouped under 10 domains. The results from the content validity confirm the applicability of the value-adding indicators in literature within the Ghanaian context. The study provides detailed sustainability indicators while introducing a new value-adding parameter that relates to CREM preparedness for pandemics such as the Covid-19. Research limitations/implications Further psychometric assessment such as construct validity, inter- and intra-examiner reliability and internal consistency of the indicators is recommended. Practical implications The indicators developed through the content validation can assist in the design and review of measures for the assessment of added value by corporate real estate managers and researchers. Originality/value The paper presents the first attempt to test and develop added value indicators within the context of a developing country by taking a systematic content validation procedure.