Workplace bullying: A qualitative study on experiences of Turkish nurse managers

Journal of Nursing ManagementVolume 27, Issue 6 p. 1159-1166 ORIGINAL ARTICLE Workplace bullying: A qualitative study on experiences of Turkish nurse managers Rujnan Tuna RN PhD, Corresponding Author Rujnan Tuna RN PhD Assistant Professor rujnantuna@yahoo.com orcid.org/0000-0002-5156-3781 Depatment of Health Management, Faculty of Health Sciences, Istanbul Medeniyet University, Istanbul, Turkey Correspondence Rujnan Tuna, Department of Health Management Faculty of Health Sciences, Istanbul Medeniyet University, Istanbul, Turkey. Email: rujnantuna@yahoo.comSearch for more papers by this authorBirsen Kahraman RN MSc, Birsen Kahraman RN MSc Nurse Bakırköy Dr. Sadi Konuk Training and Research Hospital, Istanbul, TurkeySearch for more papers by this author Rujnan Tuna RN PhD, Corresponding Author Rujnan Tuna RN PhD Assistant Professor rujnantuna@yahoo.com orcid.org/0000-0002-5156-3781 Depatment of Health Management, Faculty of Health Sciences, Istanbul Medeniyet University, Istanbul, Turkey Correspondence Rujnan Tuna, Department of Health Management Faculty of Health Sciences, Istanbul Medeniyet University, Istanbul, Turkey. Email: rujnantuna@yahoo.comSearch for more papers by this authorBirsen Kahraman RN MSc, Birsen Kahraman RN MSc Nurse Bakırköy Dr. Sadi Konuk Training and Research Hospital, Istanbul, TurkeySearch for more papers by this author First published: 07 May 2019 https://doi.org/10.1111/jonm.12787Citations: 6 Funding information Authors did not accept any funding from public or private facilities for performing this study. Read the full textAboutPDF ToolsRequest permissionExport citationAdd to favoritesTrack citation ShareShare Give accessShare full text accessShare full-text accessPlease review our Terms and Conditions of Use and check box below to share full-text version of article.I have read and accept the Wiley Online Library Terms and Conditions of UseShareable LinkUse the link below to share a full-text version of this article with your friends and colleagues. Learn more.Copy URL Share a linkShare onFacebookTwitterLinkedInRedditWechat Abstract Aim This study was conducted to determine whether workplace bullying by subordinates and superiors is present among nurse managers and, if so, to identify its causes and impact. Background It is important to understand the bullying in the working environment exposed by the nurses forming a great majority of the health sector and the nurse managers who are directly responsible for providing safe and effective patient care. Methods The qualitative study was conducted with a phenomenological design. The study involved administering 11 open-ended, semi-structured, in-depth interview questions to 25 hospital ward nurse managers between November 2016 and March 2017. The interviews were analysed via content analysis. Results At the end of the study, four themes—“workplace bullying,” “reasons for exposure to workplace bullying,” “impacts of workplace bullying” and “coping methods for workplace bullying”—were discovered. Conclusions The findings revealed that the nurse managers were exposed to bullying in many forms. Implications for Nursing Management It is important to recognize that workplace bullying directly affects the performance of nurse managers in positive and negative ways and to develop strategies to prevent workplace bullying. Citing Literature Volume27, Issue6September 2019Pages 1159-1166 RelatedInformation