This book is the culmination of the five years we have spent wandering these wards, exploring the everyday organisation and delivery of work within them, to examine the experiences and consequences for the significant population of people living with dementia admitted within them.Our research could not have happened without the support of the hospital staff, the nurses, healthcare assistants, auxiliary and administrative staff, therapists and medical teams who were so warm, open and receptive in welcoming two strangers into their workplace to observe, shadow, and essentially to follow them around with a note pad and pen.Nor would it have been possible without the many people living with dementia, their families and friends who were willing to let us observe their care, to join them at the bedside, to speak to us and share their deeply personal stories and experiences.