Development of the Cross-cultural Training on Organizational Commitment and Work Adjustment in Environmental Services Industry: The Impact of Relatedness

The promotion of “global village” due to the advance of information has the interaction among nations become more frequent. Along with globally borderless era, a lot of environmental services industry work hard to develop overseas markets and expand the environmental services corporations. When environmental services industry gradually develop toward internationalization, demands for personnel with management ability of overseas environmental services industry are increasing. Expatriates are strictly selected by the parent company, presenting proper performance at work, agreeing with the organizational goals, adapting to working environment with distinct culture, and successfully achieving the tasks. For environmental services industry, it is absolutely necessary to understand different cultural characteristics to further apply managerial adjustment measures. The effect of cross-cultural training on expatriates’ organizational commitment and work adjustment in environmental services industry is discussed in this study. Expatriates in environmental services industry are proceeded questionnaire survey, and the statistical analyses are summarized the following results. 1. Cross-cultural training reveals significantly positive effects on organizational commitment. 2. Organizational commitment shows remarkably positive effects on work adjustment. 3. Cross-cultural training presents notably positive effects on work adjustment. Suggestions are eventually proposed, expecting to construct effective cross-cultural training for the reference of practice and to reduce the cost waste caused by the failure of expatriates.