虚伪
企业社会责任
感知
业务
公共关系
现存分类群
会计
社会心理学
心理学
政治学
法学
进化生物学
生物
神经科学
作者
Zhifeng Chen,Haiming Hang,Stephen Pavelin,Lynda Porter
摘要
ABSTRACT This article examines how a firm’s prior record on corporate social responsibility (CSR) influences individual stakeholders’ perceptions of corporate hypocrisy in the wake of a corporate social irresponsibility (CSI) event. Our research extends extant corporate hypocrisy literature by highlighting the role of individual stakeholders’ inferences about a genuine CSR motive in their judgments of corporate hypocrisy. This can serve to differentiate perceived corporate hypocrisy from inconsistency that arises because of a lack of ability and/or resources. Our research further identifies a source for such perceptions: individual stakeholders’ perceptions of firm warmth generated by a firm’s prior record of CSR. In addition, we find that when CSR and CSI are in the same (vs. different) domains, it can strengthen perceptions of hypocrisy. This provides direct evidence to explain why markets react differently when CSR and CSI events occur in the same domain (vs. different ones).
科研通智能强力驱动
Strongly Powered by AbleSci AI