IMPLEMENTATION OF THE NEW PERFORMANCE APPRAISAL SYSTEM IN THE BRUNEI PUBLIC SECTOR: INITIAL RESPONSES

This paper is a case study on Brunei Darussalam’s public sector employees’ observations regarding the new performance appraisal system introduced in 2018. While the new system was aimed at instilling a more “performance-driven” public sector, however, based on the survey findings of this paper, a majority of respondents raised their concerns on the key performance indicators (KPIs) and other aspects of the appraisal system. The findings highlight the need for more research to be done on appraisal systems and their processes, specifically in the public sector, where an effective appraisal system can create a performance-driven public sector which can improve overall governance.