摘要
Academy of Management ReviewIn-Press DialogueTaking Situatedness Seriously in Theorizing about Competitive Advantage through Artificial Intelligence: A Response to Kemp's "Competitive Advantages through Artificial Intelligence"Christine Moser, Vern L. Glaser and Dirk LindebaumChristine MoserVrije Universiteit Amsterdam, The Netherlands, Vern L. GlaserUniversity of Alberta, Canada and Dirk LindebaumGrenoble Ecole de Management, FranceAccepted by Sergio LazzariniPublished Online:4 Jan 2024https://doi.org/10.5465/amr.2023.0265AboutSectionsView articleView Full TextPDF/EPUB ToolsDownload CitationsAdd to favoritesTrack Citations ShareShare onFacebookTwitterLinkedInRedditEmail View articleREFERENCESAxa. 2023. AXA offers secure Generative AI to employees. Retrieved from https://www.axa.com/en/press/press-releases/axa-offers-securegenerative-ai-to-employees. Google ScholarBalasubramanian, N., Ye, Y., & Xu, M. 2022. Substituting human decision-making with machine learning: Implications for organizational learning. Academy of Management Review, 47: 448–465.Link , Google ScholarBarney, J. 1991. Firm resources and sustained competitive advantage. Journal of Management, 17: 99–120. Google ScholarBergen, M., Dutta, S., Guszcza, J., & Zbaracki, M. 2021, March 26. How AI can help companies set prices more ethically. Harvard Business Review. Google ScholarBornoff, R., Berger, D., & Liu, K. 2023. The potential impact of large language models (LLMs) on computer aided engineering. Siemens. Retrieved from https://blogs.sw.siemens.com/art-of-the-possible/2023/07/19/the-potential-impact-of-llms-on-cae/. Google ScholarBucher, T. 2017. The algorithmic imaginary: Exploring the ordinary affects of Facebook algorithms. Information Communication and Society, 20: 30–44. Google ScholarChong, D. 2020, April 30. Deep dive into Netflix's recommender system. Medium. Google Scholarden Hond, F., & Moser, C. 2022. Useful servant or dangerous master? Technology in Business and Society debates. Business & Society, 62: 87–116. Google ScholarEmirbayer, M., & Mische, A. 1998. What is agency? American Journal of Sociology, 103: 962–1023. Google ScholarFrenkel, S., & Kang, C. 2021. An ugly truth: Inside Facebook's battle for domination. London, U.K.: The Bridge Street Press. Google ScholarGlaser, V. L., Omidvar, O., & Safavi, M. 2023. Predictive models can lose the plot. Here's how to keep them on track. MIT Sloan Management Review, 64: 20–25. Google ScholarGlaser, V., Pollock, N., & D'Adderio, L. 2021. The biography of an algorithm: Performing algorithmic technologies in organizations. Organization Theory, 2: 1–27. Google ScholarGregory, R. W., Henfridsson, O., Kaganer, E., & Kyriakou, H. 2021. The role of artificial intelligence and data network effects for creating user value. Academy of Management Review, 46: 534–551.Link , Google ScholarKemp, A. 2023. Competitive advantages through artificial intelligence: Toward a theory of situated AI. Academy of Management Review. Forthcoming. Google ScholarKraatz, M. S., & Flores, R. 2015. Introduction. In M. S. Kraatz (Ed.), Research in the sociology of organizations, vol. 44: Institutions and ideals—Philip Selznick's legacy for organizational studies: 1–7. Bingley, U.K.: Emerald Group Publishing. Google ScholarLindebaum, D., Glaser, V., Moser, C., & Ashraf, M. 2023. When algorithms rule, values can wither. MIT Sloan Management Review, 64: 66–69. Google ScholarLindebaum, D., Moser, C., Ashraf, M., & Glaser, V. L. 2023. Reading the technological society to understand the mechanization of values and its ontological consequences. Academy of Management Review, 48: 575–592.Link , Google ScholarLindebaum, D., Vesa, M., & Den Hond, F. 2020. Insights from "The Machine Stops" to better understand rational assumptions in algorithmic decision-making and its implications for organizations. Academy of Management Review, 45: 247–263.Link , Google ScholarMoser, C., den Hond, F., & Lindebaum, D. 2022a. Morality in the age of artificially intelligent algorithms. Academy of Management Learning & Education, 21: 139–155.Link , Google ScholarMoser, C., den Hond, F., & Lindebaum, D. 2022b. What humans lose when we let AI decide. MIT Sloan Management Review, 63: 12–14. Google ScholarMurray, A., Rhymer, J., & Sirmon, D. 2021. Humans and technology: Forms of conjoined agency in organizational routines. Academy of Management Review, 46: 552–571.Link , Google ScholarNewlands, G. 2020. Algorithmic surveillance in the gig economy: The organization of work through Lefebvrian conceived space. Organization Studies, 42: 719–737. Google ScholarOmidvar, O., Safavi, M., & Glaser, V. L. 2022. Algorithmic routines and dynamic inertia: How organizations avoid adapting to changes in the environment. Journal of Management Studies, 60: 313–345. Google ScholarOrlikowski, W. J. 2007. Sociomaterial practices: Exploring technology at work. Organization Studies, 28: 1435–1448. Google ScholarOrlikowski, W. J., & Scott, S. V. 2008. Sociomateriality: Challenging the separation of technology, work and organization. Academy of Management Annals, 2: 433–474.Link , Google ScholarOrlikowski, W. J., & Scott, S. V. 2023. The digital undertow and institutional displacement: A sociomaterial approach. Organization Theory, 4(2). Google ScholarPinhammer, J. 2023. Dm drugstore launches own AI chatbot dmGPT. Retail Optimiser. Retrieved from https://retail-optimiser.de/en/dm-drugstore-launches-own-ai-chatbot-dmgpt/. Google ScholarRaisch, S., & Krakowski, S. 2021. Artificial intelligence and management: The automation–augmentation paradox. Academy of Management Review, 46: 192–210.Link , Google ScholarRindova, V. P., & Martins, L. L. 2023. Moral imagination, the collective desirable, and strategic purpose. Strategy Science, 8: 170–181. Google Scholarvan Houwelingen, G., & Stoelhorst, J. 2023. Digital is different: Digitalization undermines stakeholder relations because it impedes firm anthropomorphization. Academy of Management Discoveries, 9: 297–319.Link , Google ScholarFiguresReferencesRelatedDetails In-Press Permissions Metrics in the past 12 months History Published online 4 January 2024 Information© Academy of Management ReviewDownload PDF