Exploring the effect of perceived fun at work on hospitality employees’ behaviors in and out of work

心理学 款待 社会心理学 独创性 组织公民行为 结构方程建模 感知 酒店业 情感(语言学) 工作投入 价值(数学) 工作(物理) 应用心理学 组织承诺 旅游 工程类 机械工程 统计 数学 沟通 神经科学 机器学习 创造力 计算机科学 法学 政治学
作者
Moustafa Abdelmotaleb
出处
期刊:International Journal of Contemporary Hospitality Management [Emerald Publishing Limited]
卷期号:36 (7): 2214-2231 被引量:7
标识
DOI:10.1108/ijchm-02-2023-0139
摘要

Purpose The purpose of this study is to draw on positive psychology literature and the affective spillover theory to gain a comprehensive understanding of the effects of perceived workplace fun (WF) on hospitality employees’ behaviors in and out of work. Design/methodology/approach Multirater data were collected via surveys from 247 hospitality employees and their direct supervisors and spouses. Data were analyzed using the AMOS and Macro processes in SPSS. Findings The results revealed that employees’ positive affect at work mediates the relationship between perceived WF and both employees’ organizational citizenship behaviors (OCBs) and family-related social behaviors (i.e. engagement in social activities outside work with their spouses). Personal attitudes toward fun at work moderate the indirect association between perceived WF and the study outcomes (OCBs and family-related social behaviors). Social implications By fostering a workplace environment that prioritizes the perception of enjoyment, organizations can effectively stimulate greater employee engagement in OCBs and promote positive social interactions beyond the workplace. It underscores the significance of an enjoyable environment that benefits employees, organizations and society. Originality/value This study extends the existing research on the relationship between WF and employees’ behaviors in and out of work and provides new insights into the underlying mechanisms that influence this relationship.
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