斯科普斯
人力资源管理
范围(计算机科学)
独创性
计算机科学
系统回顾
知识管理
价值(数学)
过程管理
管理科学
人力资源
管理
业务
社会学
机器学习
政治学
工程类
梅德林
法学
程序设计语言
定性研究
经济
社会科学
作者
Swati Garg,Shuchi Sinha,Arpan Kumar Kar,Mauricio Mani
出处
期刊:International Journal of Productivity and Performance Management
[Emerald (MCB UP)]
日期:2021-02-02
卷期号:71 (5): 1590-1610
被引量:128
标识
DOI:10.1108/ijppm-08-2020-0427
摘要
Purpose This paper reviews 105 Scopus-indexed articles to identify the degree, scope and purposes of machine learning (ML) adoption in the core functions of human resource management (HRM). Design/methodology/approach A semi-systematic approach has been used in this review. It allows for a more detailed analysis of the literature which emerges from multiple disciplines and uses different methods and theoretical frameworks. Since ML research comes from multiple disciplines and consists of several methods, a semi-systematic approach to literature review was considered appropriate. Findings The review suggests that HRM has embraced ML, albeit it is at a nascent stage and is receiving attention largely from technology-oriented researchers. ML applications are strongest in the areas of recruitment and performance management and the use of decision trees and text-mining algorithms for classification dominate all functions of HRM. For complex processes, ML applications are still at an early stage; requiring HR experts and ML specialists to work together. Originality/value Given the current focus of organizations on digitalization, this review contributes significantly to the understanding of the current state of ML integration in HRM. Along with increasing efficiency and effectiveness of HRM functions, ML applications improve employees' experience and facilitate performance in the organizations.
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