企业社会责任
业务
独创性
组织承诺
感知
工作满意度
结构方程建模
营销
公共关系
组织绩效
价值(数学)
心理学
社会心理学
政治学
机器学习
计算机科学
统计
数学
神经科学
创造力
作者
Pedro Silva,António Carrizo Moreira,Jorge Mota
出处
期刊:Journal of Strategy and Management
日期:2022-04-26
卷期号:16 (1): 92-111
被引量:44
标识
DOI:10.1108/jsma-10-2021-0213
摘要
Purpose Corporate social responsibility (CSR) is an evolving concept which is increasingly being adopted by companies with the purpose of creating sustained organizational growth. However, while the impact of CSR practices on employees' behaviors and attitudes has been recognized over the years, the relationship between CSR practices and employee performance remains underexplored. Design/methodology/approach Drawing on social identity theory and using the partial least squares structural equation method, this research examines the impact of CSR practices on employees' performance in a sample of 171 employees belonging to the construction industry. Findings The findings do not support the existence of a direct relationship between employees' perception of CSR and their performance; instead, they indicate that this relationship is mediated by job satisfaction and organizational trust. Research limitations/implications The data concerns employees' self-reported measures on their perceived CSR and the study was conducted in a single industry. Practical implications Adopting CSR initiatives in company strategies is worthy as the perceptions of employees and their performance is positively influenced by their organization's CSR activities. Managers should properly communicate and involve internal stakeholders in socially responsible practices to increase their awareness. Originality/value This article analyzes the impact of employees' perception of CSR on employees' performance through the roles of employee organizational trust and job satisfaction as mediating variables in a highly socially pressured industry such as construction.
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