Service Economies and the American Postindustrial City, 1950–Present

In the seventy years since the end of World War II (1939–1945), postindustrialization—the exodus of manufacturing and growth of finance and services—has radically transformed the economy of North American cities. Metropolitan areas are increasingly home to transnational firms that administer dispersed production networks that span the world. A few major global centers host large banks that coordinate flows of finance capital necessary not only for production, but also increasingly for education, infrastructure, municipal government, housing, and nearly every other aspect of life. In cities of the global north, fewer workers produce goods and more produce information, entertainment, and experiences. Women have steadily entered the paid workforce, where they often do the feminized work of caring for children and the ill, cleaning homes, and preparing meals. Like the Gilded Age city, the postindustrial city creates immense social divisions, injustices, and inequalities: penthouses worth millions and rampant homelessness, fifty-dollar burgers and an epidemic of food insecurity, and unparalleled wealth and long-standing structural unemployment all exist side by side. The key features of the postindustrial service economy are the increased concentration of wealth, the development of a privileged and celebrated workforce of professionals, and an economic system reliant on hyperexploited service workers whose availability is conditioned by race, immigration status, and gender.