Are Two Heads Better Than One in AI-Assisted Decision Making? Comparing the Behavior and Performance of Groups and Individuals in Human-AI Collaborative Recidivism Risk Assessment

累犯 正确性 问责 计算机科学 心理学 群体决策 人工智能 社会心理学 政治学 临床心理学 法学 程序设计语言
作者
Charles Chiang,Zhuoran Lu,Zhuoyan Li,Ming Yin
标识
DOI:10.1145/3544548.3581015
摘要

With the prevalence of AI assistance in decision making, a more relevant question to ask than the classical question of "are two heads better than one?'' is how groups' behavior and performance in AI-assisted decision making compare with those of individuals'. In this paper, we conduct a case study to compare groups and individuals in human-AI collaborative recidivism risk assessment along six aspects, including decision accuracy and confidence, appropriateness of reliance on AI, understanding of AI, decision-making fairness, and willingness to take accountability. Our results highlight that compared to individuals, groups rely on AI models more regardless of their correctness, but they are more confident when they overturn incorrect AI recommendations. We also find that groups make fairer decisions than individuals according to the accuracy equality criterion, and groups are willing to give AI more credit when they make correct decisions. We conclude by discussing the implications of our work.
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