Art Students’ Technostress, Perceived Usefulness, Satisfaction, and Continuance Intention to Use Mobile Educational Applications

Although learning with mobile educational applications (apps) has become popular in higher education, the factors accounting for students’ voluntary continuous usage have not yet been investigated fully. This study aims to understand art students’ continuance intention by combining the expectation-confirmation model (ECM) and the effect of technostress. A research model was proposed and verified with a sample of 339 undergraduates who majored in art from two Chinese universities. The results of structural equation modeling indicated that: (a) both perceived usefulness and satisfaction directly predict continuance intention, while perceived usefulness indirectly predicts continuance intention through the mediating effect of satisfaction; (b) Technostress has a direct negative effect on both perceived usefulness and continuance intention, but has no direct effect on satisfaction; (c) Technostress indirectly influence students’ continuance intention through the mediator of perceived usefulness and satisfaction. The theoretical and practical implications based on the findings are discussed.