款待
创造力
旅游
酒店业
调解
酒店管理学
结构方程建模
营销
心理学
多级模型
实证研究
社会学
业务
公共关系
社会心理学
政治学
计算机科学
认识论
机器学习
哲学
社会科学
法学
作者
Fei Hou,Yu Pyeong Su,Mingde Qi,Baobao Dong,Yue-ling Jia
标识
DOI:10.1016/j.tourman.2023.104816
摘要
This study aims to elucidate the cascading effect of entrepreneurial leadership on fostering employee creativity in hospitality and tourism firms. Drawing upon multiple theories (e.g., the affective events theory and conservation of resources theory) and utilizing a multilevel mediation model, this study predicts and examines the cross-level indirect relationship between entrepreneurial leadership and employee creativity, which is sequentially transmitted through employees’ surface acting and work-related flow. Based on a 2-wave longitudinal design, survey data were obtained from multiple sources consisting of 47 leaders and 352 employees in Chinese hospitality and tourism firms. Multilevel structural equation modeling (MSEM) analysis provides empirical support for the cross-level mediation model. This study is among the first to provide empirical evidence of the cross-level effect of entrepreneurial leadership on workplace creativity via surface acting and work-related flow in the service industry, which enriches the leadership literature in the tourism discipline.
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