Using information technology effectively

Recently, information technology and computer-based information systems have emerged as key determinants of organizational effectiveness and competitiveness. However, organizations vary considerably in their ability to utilize information technologies. Having to deal with unfamiliar information and communication technologies that are advancing at an astounding pace, practioners and academicians have been groping for appropriate approaches and strategies to help organizations harness the enormous potential inherent in this explosive growth. The paper reviews the major current models and proposes a comprehensive framework — the Comprehensive Organizational Preparedness Environment (COPE) which overcomes the limitations of prior models.