Implementation of New Hybrid AHP–TOPSIS-2N Method in Sorting and Prioritizing of an it CAPEX Project Portfolio

The purpose of this paper is to analyze the results obtained by the information technology (IT) governance committee (ITGC) of a company undergoing a strategic realignment in the sorting and prioritizing of its portfolio of IT investment projects (CAPEX). The establishment of committees is one of the best practices in corporate governance, and it is often associated with the sorting and prioritizing of project alternatives, a problem typical of multicriteria decision-making (MCDM) and multicriteria decision analysis (MCDA). One of the aids to resolve this problem was the development of a methodology in steps, and a new hybrid multicriteria method consists of the analytic hierarchy process (AHP) and technique for order of preference by similarity to ideal solution-2 normalization (TOPSIS-2N) techniques. The application of the hybrid AHP–TOPSIS-2N model proved to be consistent and robust, generating two priority sorting possibilities aligned with the strategic situation of the organization and a range of improvements in terms of governance and processes for the ITGC of the company.