Research on community model construction of question-answering knowledge sharing

知识共享 知识管理 知识价值链 个人知识管理 计算机科学 虚拟社区 互联网 云计算 社会资本 知识工程 万维网 组织学习 社会学 社会科学 操作系统
作者
C. Wang,Y. Song,T. Xu
标识
DOI:10.1049/icp.2022.1478
摘要

The booming development of big data, the Internet of Things, cloud computing, artificial intelligence and mobile Internet technologies has led people to enter the "new information" era. In such an era, the emergence of knowledge sharing communities provides great convenience for human beings to search, acquire, communicate and share knowledge, and question-and-answer-type knowledge sharing communities are derived from virtual communities. Through the literature research method, this study outlines the development of knowledge sharing from six theories: social exchange theory, social capital theory capital, social influence theory, social cognitive theory and the technology acceptance model. The question-and-answer community knowledge sharing model is constructed by integrating six knowledge sharing models, such as the SECI knowledge transformation model and WSR-KS. Based on the knowledge and social characteristics of the Q&A-based knowledge sharing community, the construction of the Q&A-based community knowledge sharing model contains 3 dimensions and 14 aspects. The community itself builds a standardized system of management, the important qualities that knowledge sharing users need to have, and the clear organization of knowledge content are the important things that promote the long-term development of knowledge sharing in Q&A-based communities. The purpose of model construction is to promote the knowledge sharing and service functions of question-and-answer type knowledge communities.

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