Abstract At a time when the relationship between local government and the residents is worsening, little has been written about the issues of managing NIMBY conflicts among local governments, residents and developers. This paper aims to examine the issues of NIMBY conflict management among the stakeholders in China. A case in Shanghai, China illustrates the major issues in NIMBY conflict management that have arisen among stakeholders. The results show that public participation, EIA and the gap between the policy making and the fast city development are the main issues. Tough stability maintenance measures intensified public opposition to the NIMBY facility. Based on the issues identified in the case study, the authors suggest effective public participation, full EIA report accessible to the public and social impact included for facility siting response strategies for city managers to reduce NIMBY conflict.