期刊:International Journal of Applied Logistics [IGI Global] 日期:2020-07-01卷期号:10 (2): 86-92被引量:1
标识
DOI:10.4018/ijal.2020070105
摘要
This paper evaluates the effectiveness of using strategic approaches for managing communication in projects, especially for top-level managers and lower-level employees. The gap of communication could be resolved by implementing strategic approaches of communication management, so as to include all personnel in the organization. According to Neves and Eisenberger (2012), the literature of communication management has stated that it is a key factor for success. Furthermore, Ramsing (2009) claimed that in recent years, most project managers have different educational backgrounds, but they also have limited backgrounds in communication management. To overcome this problem, the authors will state the most effective strategies for managers to utilize for communication in a project. They believe that the there are four most effective strategies, which are the PMI communication strategy, the six main steps of communication strategy, understanding the direction of communication, and choosing the right communication channel.