Analysis of enablers for the digitalization of supply chain using an interpretive structural modelling approach

供应链 独创性 大数据 计算机科学 过程管理 分析 供应链管理 数字化转型 利用 知识管理 业务 数据科学 营销 数据挖掘 计算机安全 创造力 政治学 万维网 法学
作者
Prakash Agrawal,Rakesh Narain
出处
期刊:International Journal of Productivity and Performance Management [Emerald Publishing Limited]
卷期号:72 (2): 410-439 被引量:62
标识
DOI:10.1108/ijppm-09-2020-0481
摘要

Purpose Over the years, technology development has rationalized supply chain processes. The demand economy is disrupting every sector causing the supply chain to be more innovative than ever before. The digitalization of the supply chain fulfils this demand. Several technologies such as blockchain, big data analytics, 3D printing, Internet of things (IoT), artificial intelligence (AI), augmented reality (AR), etc. have been innovated in recent years, which expedite the digitalization of the supply chain. The paper aims to analyse the applicability of these technological enablers in the digital transformation of the supply chain and to present an interpretive structural modelling (ISM) model, which presents a sequence in which enablers can be implemented in a sequential manner. Design/methodology/approach This paper employed the ISM approach to propose a various levelled model for the enablers of the digital supply chain. The enablers are also classified graphically based on their driving and dependence powers using matrix multiplication cross-impact applied to classification (MICMAC) analysis. Findings The study indicates that the enablers “big data analytics”, “IoT”, “blockchain” and “AI” are the most powerful enablers for the digitalization of the supply chain and actualizing these enablers should be a topmost concern for organizations, which want to exploit new opportunities created by these technologies. Practical implications This study presents a systematic approach to adopt new technologies for performing various supply chain activities and assists the policymakers better organize their assets and execution endeavours towards digitalization of the supply chain. Originality/value This is one of the initial research studies, which has analysed the enablers for the digitalization supply chain using the ISM approach.

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