Affective generalization from intergroup contact: Associations between contact-related and outgroup-related empathy, anxiety, and trust

This paper studied affective generalization from intergroup contact, namely when and how affective empathy, anxiety, and trust-related feelings towards specific outgroup members (contact-related affective variables) generalize to the whole outgroup (outgroup-related affective variables). We analysed affective generalization using multilevel models, with items of each affective variable nested within the individual, to avoid aggregation bias due to averaging across items, hence false positives. As hypothesized, we found strong associations, but not perfect correspondence, between contact-related and outgroup-related affective variables. Moreover, we found that category salience facilitated the affective generalization of affective empathy and trust, whereas the quantity of intimate contact facilitated the generalization of anxiety. These findings suggest that affective intergroup climate hinges upon specific contact interactions, and that it is vital to promote positive affective reactions during contact and the formation of more intimate relationships with outgroup members.