Abstract Understanding the importance of biodiversity in applied settings is a central theme for ecologists. Pollination is an essential ecosystem service, which may rely on biodiversity for effectiveness and stability. Empirical examples which link functional outcomes of increased biodiversity to pollination services are rare. To investigate the importance of wild and managed pollinator communities to apple production, we assessed the effect of wild and managed bee abundance and diversity on pollen limitation and seed set on commercial farms in New York State. Seed set increased and pollen limitation decreased with increasing wild bee species richness, functional group diversity (based on nesting, sociality, and size traits), and abundance, but not with honey bee abundance. Functional group diversity explained more variation in apple seed set than species richness. Our findings demonstrate the important role of functional complementarity of wild bees, defined here as functional group diversity, to crop pollination even in the presence of large populations of managed honey bees. Therefore, our results suggest that management of diverse pollinator communities may decrease reliance on managed honey bees for pollination services and enhance crop yields.