High Performance Teams in a Multigenerational Workforce

This chapter presents an example of high-performance teams in a multigenerational workforce in academia. Special attention is given to the new ways of working that have led to an increase in work by projects which is supported on teamwork and high performance teams. In the workplace, diversity is the new normal. High performance teams (HPTs) are a good example of how to tap on the generational intelligence of mixed age workgroups. In recent years, the trend of working in projects has increased. In the description of the practical case, the way in which teams were developed as part of the strategic planning of a Mexican business school is shown. Analyses were conducted to determine whether the performance perception of the team had a positive correlation with its productivity evaluation and if the team's rating of the value of multigenerational work could be connected to its productivity and/or the performance perception of the team members.