Metrics and methodologies for measuring teaching quality in higher education: developing the Teaching Excellence Framework (TEF)

The creation of the Teaching Excellence Framework (TEF) represents a significant development concerning the teaching mission of the university in the UK. This paper considers the background to, and the development of, the TEF. It explains the context from which the TEF emerged and unpacks a series of rationales which illustrate the need for, and the role of, the new framework. The TEF is presented as an instrument to fulfil a range of functions, including: a mechanism to determine tuition fee rises and inform student choices in a reconfigured higher education market; a means of updating the quality and regulatory regime; and a way of raising the esteem of teaching within the academy, and the importance institutions place on student education. The paper explains how the contested idea of “teaching excellence” is defined within the framework, and the metrics and methodology used to assess this. An overview of the submission process and results illustrates how the TEF works in practice. How the TEF embeds two agendas in higher education is discussed: the use of quantitative measures to capture and convey performance, and the role of the student as a consumer not just a learner. The paper concludes the TEF can be viewed as a multi-purpose evaluation tool, not merely designed by the imperatives of teaching excellence or quality assurance, but also by the need for a measure to provide market information to consumers and allocate fee increases to institutions, and this is reflected in its content and character.