朴素贝叶斯分类器
采购
亚马逊雨林
情绪分析
计算机科学
产品(数学)
广告
质量(理念)
营销
业务
数据科学
人工智能
支持向量机
哲学
认识论
生物
数学
生态学
几何学
出处
期刊:BCP business & management
[Boya Century Publishing]
日期:2023-03-02
卷期号:38: 382-391
标识
DOI:10.54691/bcpbm.v38i.3718
摘要
Online reviews have become an important way for consumers to understand product quality and merchant services with the prosperity of online shopping. This paper adopts the method of natural language learning to conduct sentiment analysis on Amazon women's online shopping reviews, then establishes a bag of words model to vectorizes the text. Finally, a prediction model is established based on the Naive Bayes classifier, which predicts consumers' recommendation willingness by analyzing the review text. Through training and testing, the accuracy of the prediction model reaches 0.87, and improved to 0.92 by TF-IDF algorithm. This study analyzes the key influencing factors of women's online shopping which has a high reference value for merchants to improve services in a targeted manner to obtain more consumer recommendations.
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