The effect of quality of work life and job control on organizational indifference and turnover intention of nurses: a cross-sectional questionnaire survey

Aim: Attracting and maintaining human resources is one of the most significant responsibilities in human resources management. The aim of this research was to study the effect of Quality of Work Life and Job Control on Turnover Intention and Organizational Indifference. Design: Cross-sectional descriptive study. Methods: The survey was conducted using four standard questionnaires. Data were collected from 395 nurses in Iranian public educational hospitals in 2017. SPSS and Amos 22.0 were used to analyze data and test the theoretical model at a level of significance of 0.5. Results: The results indicated an average level of Quality of Work Life and Job Control, while the Turnover Intention level was higher than average, and participants reported a low level of Organizational Indifference. All hypotheses (except No. 2) were statistically significant, and the fitness indices [ϰ2=14.82 (df = 6; p = 0.037); ϰ2/df = 2.47; CFI = 0.94; IFI = 0.94; SRMR = 0.06; RMSEA = 0.06] indicated the soundness of the model. Conclusion: Planning properly and effectively with regard to Quality of Work Life and Job Control can play a significant role in the retention and performance of nurses - serious concerns for health policy makers. Nursing policy makers and managers can use these results to increase the number of nurses intending to remain in the profession.